At SSY, we truly believe that our success is powered by our people. It's thanks to their expertise and effort that we have continued to define and shape the global broking industry for well over a century.
We believe in achieving and just as importantly, we believe in each other. So come and join us and discover a world of opportunity where ambitions become reality and careers are made.
Our values
Trust
Trust is fundamental to SSY - without it, we wouldn't exist. For over 140 years, our clients have placed their trust in us. In return, we trust in our own ability and judgement to always do the very best for our clients’ business.
Independence
Independence is what defines SSY - in business and in spirit. Since our inception in 1880, our independence has given us the freedom to chart our own course while ensuring, above all, that we always put the needs of our clients first.
Expertise
Expertise is what fuels SSY. It's why we have continued to shape and influence the broking industry for more than a century. Undoubtedly, it is our people and their expertise which is our greatest asset. It is only through our collective expertise can we continue to move our industry forward.
“I moved to SSY because of its global reach and unparalleled reputation in the shipping community. The extensive network and resources here have opened incredible opportunities, allowing me to work with a diverse client base and tackle complex challenges on an international scale”.
Christos G. Papanicolaou -
Senior Vice President, Tankers, Stamford, CT USA
“I love the creative independence I have in my role, especially when it comes to designing and developing projects from the ground up. As part of the Communications team, I get to interview my colleagues and share their unique stories which is a true highlight”.
Laura Sissons -
Communications and Marketing Executive, Communications and Marketing, London
“SSY has always been about the people for me. I love the team spirit and how we empower each other to give our best every day. I also enjoy the flexibility to work from different global offices—giving me the opportunity to travel and engage with colleagues with different interests and views”.
Hara Rigopoulou -
Broker, Deriviatives, Stamford, CT USA
“At SSY, I am part of a truly global, multidisciplinary team that leverages extensive expertise and a vast industry network, empowering me to learn on complex transactions and advance my career”.
Konstantin Pertersen -
Director, Corporate Finance, Singapore
“At SSY I feel supported and encouraged to grow in my career as a broker. There are always opportunities to continue learning and evolving here. Shipping is truly a relationship business, and I feel lucky to be in an office that fosters those connections”.
Adrianna Keller -
Broker, Dry Cargo, Stamford, CT USA
“There are many reasons I enjoy working at SSY, but a few that really stand out are the amazing diversity of talent, the chance to learn from such knowledgeable colleagues, and the company’s entrepreneurial spirit. Most of all, I enjoy the freedom and empowerment to bring new ideas to the table and see them come to life”.
Plamen Aleksandrov -
Head of Research, Chemicals, Singapore
“My role at SSY has given me the confidence to move out of my comfort zone and grow professionally. I get the opportunity to liaise with my colleagues around the globe and we work as a team”.
Meera Dalan -
Head of Finance, Accounts, Dubai
Expert Training
SSY Trainee Scheme
With over 140 years’ experience, SSY is widely regarded as one of the world's most trusted names in broking, offering a comprehensive and integrated suite of broking services via its 25 local offices.
Through our London Trainee Scheme, successful applicants get the opportunity to learn from some of the most experienced names in shipping over a 12-month period. In addition to expert divisional training, we will also ensure the trainees are educated in the principals of shipping, as well as take part in networking opportunities and a series of port visits and vessel trips.
Applications for the September ‘24 enrolment (London only), have now closed. Thank you to everyone who applied. Details of the 2025 enrolment will be released soon. In the meantime, make sure to check out our current openings via the "Latest opportunities" section.
“Shipbroking is a dynamic and fast-paced environment. By being trained on the desk and in the classroom over a 12-month period, we aim to attract exceptional young talent into our organisation. Our ultimate ambition is to transform our trainees into the next SSY shipbroking superstars.”
Jonathan Bond -
Senior Director and Head of Period, Dry Cargo, SSY
Work at SSY
Latest opportunities
Cybersecurity-Focused Technical Support Specialist
Location
London, United Kingdom
Salary
DOE
Sector
IT
SSY boasts a proud legacy which spans over 145 years. In that time, some of the biggest names in ship broking have worked for the company. Indeed, it's fair to say that our company has helped shape the broking industry that we know today.
Due to our continued growth, we are now looking for a Cybersecurity-Focused Technical Support Specialist to join our IT team in London.
SSY is the world’s largest independent broker. We are objective and autonomous with the scale and coverage to service the most demanding clients and volatile markets across the globe. As a privately owned partnership, we are focused entirely on the needs of our clients and are agile and impartial in the way we do business. SSY operates from 25 offices across the globe and employs over 500 people, covering all the major shipping and commodity locations, and providing a round-the-clock service.
Position Overview:
We are looking for a seasoned Technical Support Specialist with a strong emphasis on cybersecurity to join SSY. This role combines cybersecurity expertise with daily support activities to ensure our systems and users remain secure and supported.
Key Qualifications:
Experience: Minimum of 3 years in similar role.
Technical Proficiency: Certification and hands-on experience with cyber security tools.
Educational Background: A degree in Cybersecurity or a closely related field is required.
Problem-Solving Skills: Demonstrated ability to troubleshoot and resolve complex technical and security-related issues.
Email Security: Proficiency in email security protocols (SMTP, DMARC, SPF, DKIM) and addressing email delivery issues.
Cybersecurity Expertise: Strong knowledge of cybersecurity principles, best practices, and incident response procedures.
Networking Expertise: Experience with networking protocols and components, including DNS, DHCP, and Fortigate.
Remote Support: Proficiency in providing remote support using tools like Zoho Desk or similar.
Documentation Skills: Ability to create and maintain detailed documentation for processes, procedures, and troubleshooting steps.
Flexibility: Willingness to assist with any tasks reported to the team, including general support queries.
Responsibilities
Cybersecurity Focus:
Oversee and manage cybersecurity tools and systems.
Respond to security incidents and alerts.
Collaborate with third parties to ensure the organisation's cybersecurity posture remains robust.
Educate team members on emerging threats and best practices.
Phishing assessments and training.
Daily IT Support:
Provide exceptional day-to-day IT support to our Global team and offer extended global support as required.
Address support tickets with efficiency and professionalism.
Mentorship:
Train and mentor first-line support staff, fostering a collaborative and skilled team.
Collaboration:
Work with other technical teams to understand their requirements and assist them in utilising infrastructure securely and effectively.
Industry Knowledge:
Stay updated on the latest industry technologies, cybersecurity trends, and associated supplier solutions.
Project Leadership:
Lead and contribute to various IT and cybersecurity projects, ensuring successful planning, execution, and completion.
Location
This full-time position is based in SSY's London office, with a competitive salary. Periodic travel may be required. Candidates must have the right to work in the UK.
Apply Now
If you are a well-rounded professional with a solid background in second line support and a passion for cybersecurity, we invite you to apply. Join our dedicated team and help us provide outstanding technical support and security to our users.
SSY is an equal opportunity employer and values diversity. All employment decisions are based on qualifications, merit, and business needs.
Closing date for applications: Monday 27th January
Get in touch
Contact us today to find out how our expert team can support your business